Frequently Asked Questions

Find answers to common questions about feedbackme.ai

?Is the feedback really anonymous?

Yes, 100%. We don't collect any identifying information from feedback submitters. No IP addresses, no cookies, no tracking. Just the feedback message itself.

?Who can use feedbackme.ai?

Anyone! HR professionals, team leaders, restaurant owners, event organizers, educators, product managers, coaches, content creators—anyone who wants to collect honest, anonymous feedback.

?How does the AI analysis work?

Our AI reads through all feedback submissions and identifies common themes, sentiment patterns, and actionable insights. It provides summaries and recommendations to help you understand feedback and areas for improvement.

?Can I cancel my subscription anytime?

Yes, you can cancel your premium subscription at any time. You'll continue to have access until the end of your billing period.

?What types of feedback can I collect?

Any kind! Workplace surveys, customer feedback, event reviews, course evaluations, product feedback, personal performance feedback, or any other type of anonymous feedback you need.

?Is my data secure?

Absolutely. We use industry-standard encryption and security practices. Your data is stored securely and we never share it with third parties.

?Do I need a credit card for the free plan?

No! The free plan is completely free forever, no credit card required. You can start collecting feedback immediately after signing up.

?What happens after the 7-day free trial?

After your trial ends, you'll be automatically charged $10/month unless you cancel. You can cancel anytime during the trial with no charges.

?Can I switch from Premium back to Free?

Yes, you can downgrade to the free plan at any time. Your account will revert to free plan limits at the end of your billing period.

?What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) through our payment processor Paddle. All payments are secure and encrypted.

?Can I embed feedback on my website?

Yes! We provide an embeddable widget that you can add to your website with just one line of code. Visitors can submit anonymous feedback directly from your site.

?How many feedback links can I create?

The free plan allows up to 10 feedback links. Premium users get unlimited feedback links, perfect for teams and organizations with multiple use cases.

Still have questions?

Can't find the answer you're looking for? Feel free to reach out to our support team.