Terms and Conditions

Last updated: December 2025

1Agreement to Terms

By accessing and using feedbackme.ai ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2Description of Service

feedbackme.ai is an anonymous feedback collection platform for workplaces. The service includes:

  • User account creation and management
  • Creation of public feedback links
  • Private dashboard for viewing and managing feedback
  • AI-powered feedback analysis and insights
  • Anonymous feedback submission without registration

3User Accounts

To use certain features, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Using the service in compliance with applicable laws

4Subscription Plans

Free Plan

  • • Up to 10 feedback links
  • • 5 AI summaries per day
  • • View first 100 feedbacks per link

Premium Plan - $10/month

  • • Unlimited feedback links
  • • Unlimited AI summaries
  • • View all feedbacks

Subscription billing is processed through Paddle.com, our Merchant of Record. You can cancel your subscription at any time from your account settings.

5Content Policy

Users must not submit content that:

  • Contains hate speech, discrimination, or harassment
  • Includes personal information of others without consent
  • Violates intellectual property rights or promotes illegal activities

6Refund Policy

We offer a 14-day money-back guarantee for premium subscriptions:

  • Request a refund within 14 days of purchase
  • 100% refund, no questions asked
  • Contact us at [email protected] or through Paddle

7Limitation of Liability

feedbackme.ai shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of the service. This includes but is not limited to damages for loss of profits, data, or other intangible losses.

8Contact Information

If you have any questions about these Terms, please contact us:

[email protected]